Product Support

Desktop Products

Select a financial product from the top right corner of any screen for support information including user guides, product enhancements and technical documentation for our desktop products.

Reuters Market Data System

View the latest support information on Reuters data distribution and integration platform.

Media Products

View the latest support information for Reuters Media products.

End of Life Products

The Thomson Reuters End of Life Support site will help you recognise which products have reached their end of life date.

Product feedback

Submit feedback on Thomson Reuters products and services directly to our product teams.

Please note:

Notifications and product support pages will no longer be available on Customer Zone by the end of 2017.The knowledge centre will also be closed.  This information and much more is accessible on the My Account portal now.